Free delivery
No minimum spend, to England, Wales and most of Scotland.
30-day returns
Not convinced? Send it back, no questions asked. Return postage is paid by you.
Secure payment
Encrypted checkout. We never store your card details.
Direct support
We reply within one working day.
Frequently asked questions
If you can't find what you're looking for, email us and we'll get back to you.
How long will my order take to arrive?
It depends on the product, because not all our lamps ship from the same warehouse. Next to the buy button you'll find the delivery dates for that product, and you'll also see them in your cart before you pay. The dates already include order preparation, and when it leaves the warehouse we email you the tracking number.
Is delivery free?
Yes. Every order ships free, with no minimum spend.
Can I return it if I'm not happy?
Yes. You have 30 days from receiving your order to return it, no questions asked. We just ask you to send it back complete and well protected, in its original box if you still have it. Return postage to our address in Spain is at your expense (around £15 to £20 with Royal Mail's tracked service), unless the product arrives faulty or isn't the one you ordered. Email us and we'll explain the steps.
Which payment methods do you accept?
Credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna. Payments are processed in an encrypted environment and we never store your card details.
Do the products come with a guarantee?
Yes. All products come with a three-year guarantee from delivery if they're faulty or don't conform to the contract.
How do I contact you?
Email us at soporte@nomacystore.com. We reply Monday to Friday, 8am to 5pm (UK time), within one working day.
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