Payment methods

Here's how you can pay for your Nomacy order and what happens to your money at each step.

How you can pay

  • Credit or debit card: Visa, Mastercard, American Express, Maestro and UnionPay.
  • Digital wallets: Apple Pay, Google Pay and Shop Pay. Apple Pay and Google Pay only appear on compatible devices and browsers.
  • PayPal.
  • Klarna, to pay later or in instalments.

The payment methods available for your order are always shown on the checkout page before you confirm it.

Currency

Prices are shown and charged in pounds sterling (GBP). Delivery is free and we don't add any surcharge for any payment method: what you see at checkout is what you pay. If you choose Klarna, Klarna shows you its own terms before you accept them.

When you're charged

Your payment is processed when you confirm your order at checkout. If the payment doesn't go through, the order isn't placed and you aren't charged.

Security

Checkout runs over an encrypted connection. Card and digital wallet payments are processed by Shopify Payments, which complies with the PCI DSS card security standard, and your card details are handled directly by the payment provider: we never see or store your full card number. PayPal payments are handled by PayPal and Klarna payments by Klarna, each under its own terms, which you accept with them when you choose that option.

Refunds

If you return an order or we have to cancel it, we refund you to the same payment method you used, within 14 days of you telling us you're returning it or of the cancellation. How long it takes to show in your account depends on your bank or payment provider. If you paid with Klarna, Klarna will adjust or cancel any payments you still have outstanding. You'll find all the details in our returns policy.

Invoices

If you need an invoice, email us at soporte@nomacystore.com with your order number and we'll send it to you.

Problems with a payment?

If your payment doesn't go through or you see a charge you don't recognise, email us at soporte@nomacystore.com or message us on WhatsApp at +34 664 56 61 71, Monday to Friday, 8am to 5pm (UK time), and we'll look into it with you.